Darren Straight's Blog

ICT Enthusiast and photographer.

By - Darren Straight

Windows Live Messenger Mobile 30 Day Trial?

Just signed into Windows Live Messenger for Mobile this morning and recieved the following prompt:

Hello! Starting today, your 30 day trial period begins. By selecting OK you acknowledge that your use of Windows Live services continues to be subject to the Terms of Use and Privacy Statement. Data charges from your mobile operator, including roaming fees may apply for using the Windows Live services. At the conclusion of this trial, you will be given the option to purchase a 30 day pass.


Image courtesy of Paul (MVP) from MoDaCo.

Is this message being sent out in error, or is this for real and Microsoft is really going to start charging us to use Windows Live Messenger for Mobile? After all when you use Windows Live Messseger for Mobile for the first time (e.g. after a hard reset of your device) you’ll get the following message:

Your use of Windows Live is subject to the Windows Live Terms of Use located at http://mid.live.com/terms.aspx?client=true and the Microsoft Privacy Statement located at http://mid.live.com/privacy.aspx?client=true. By pressing the ‘Accept’ key below, you hereby accept the Windows Live Terms of Use and Privacy Statement and acknowledge that you are aware of and have had an opportunity to fully review them at the URLs referenced above. In addition, your use of Windows Live may include a free trial period which is limited in duration. In such a case, at the end of this free trial period you will be given the option to either pay a fee to continue use of Windows Live through this application, or to discontinue use and not pay.

Interesting enough the Windows Live ID terms and conditions does contain a clause to cover this:

7.4 Trial Period Offers. You may have received a limited time of free service or some other trial period offer. Unless we notify you otherwise, if you are participating in any trial period offer, you must cancel the service by the end of the trial period to avoid incurring charges. If you do not cancel your service, and we have informed you that the service will automatically be converted into a paid subscription at the end of the trial period, then you authorize us to charge your payment method for the service.

Though before jumping to any conclusions, I think its best that we wait for an official confirmation from Microsoft as to whether this is true or not, or if it was just an error.

Update: Great news – it was an error:

Here’s what Jeff McKean a Senior Product Manager at Microsoft had to say:

Hi folks, Jeff from Microsoft here (any Mobians on the thread will know me from Amsterdam and a few other events) first of all, sorry for taking so long to get back to you; we needed to do some investigation as Windows Mobile users were not supposed to get that message.

Here’s what happened: This week we rolled out a direct-to-consumer billing service for the Windows Live client on Nokia S60 in the UK and Sweden. Although we are considering doing the same at a future time for Windows Mobile, this has not been implemented however, something happened and many of you saw a trial message on Windows Mobile devices. Windows Mobile customers shouldn’t have received any notifications of a 30-day trial and we are working as quickly as possible to correct this.

As you may know, we offer Messenger services through mobile operators on lots of handsets, not just Windows Mobile. Traditionally, customers have been billed by their mobile operators for many of these services, either directly or through their data package.

6 thoughts on “Windows Live Messenger Mobile 30 Day Trial?

Steve Cater January 10, 2008 at 3:38 pm

keep us posted about this. seems very strange for microsoft to do something like this….

mitulmk March 21, 2008 at 1:32 am

Feel free to join the facebook group http://www.facebook.com/group.php?gid=11404799668 to interact with other Windows Live Messenger users.

Ahmedosama August 19, 2008 at 8:54 pm

i want msn

Duncan Mac Donald November 8, 2008 at 7:32 pm

If at the end of the 30 day trial period you will be charging User Fees.
What will they be???
ddmd

steven nyiam. February 7, 2014 at 11:06 am

charging is of the owner requirements, i am in NIGERIA i really need your closed access to solved some problems, in my phone, my memory card storage installation, is not installing. microsoft have been my best point access in an online connectivty. .

steven nyiam. February 7, 2014 at 11:08 am

please to solved my phone memory card storage installation.

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