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By - Darren Straight

Windows OneCare Live Beta Survey Results

I have just recieved the following Windows OneCare Live Beta email in my inbox, it’s about the Windows OneCare Live Beta Survey Results.

Dear Windows OneCareT Live beta user,

Thanks for all your support and insightful feedback!

We want to share the results of our recent survey, give you the answers to your top questions, and give you a couple of other pieces of news.

Survey results
Thanks to the thousands of you who participated in our recent survey. Here are some of the key things you told us:

  • Over 70% of you said that you would recommend the product to someone you know.
  • The top requested feature by our beta users is anti-spyware, which we are happy to tell you that it is right around the corner.
  • Other requested features include a registry cleaner, e-mail scanning, and more back-up options. We hear you! We’ll continue to improve and enhance the service.

Your top questions:

  1. Does Windows OneCare Live degrade my system performance?
    Virtually all anti-virus programs have an impact on performance because they must constantly monitor your system. But this is usually unnoticeable to most users. If you are experiencing noticeable performance degradation with Windows OneCare Live installed, please check to see if you also have other anti-virus or firewall software installed. We’ve found that this is the root cause of most performance issues. Having more than one anti-virus product can also lead to other problems, like blue screens or crashes, so we recommend that you keep only one anti-virus application on your machine at any time.
  2. Should I really uninstall my other anti-virus and firewall software?
    Like we said, we recommend you keep only one version of anti-virus and firewall software on the same PC. Having more than one version can cause severe conflicts, and can in certain cases lock up your system.
  3. Will anti-spyware features be included in Windows OneCare Live eventually?
    Yes, and you will be one of the first users to know when it is.
  4. My Windows OneCare Live icon is yellow because I haven’t backed up—am I still protected?
    Your anti-virus and firewall components are still helping to protect you from malware and viruses, but unless you back up your data, you could lose it. That yellow icon is to remind you that it is very important that you regularly back up your files, pictures, data, etc.
  5. Does the beta team really read my posts and e-mails?
    Every single one-your feedback is solid gold to us. And more testers means more feedback, so if you know someone who’d like to try out Windows OneCare Live please tell them to go to http://www.windowsonecare.com/.

Do you have a question that wasn’t answered here?
You can find answers to most common questions, as well as troubleshooting tips, at the Windows OneCare Live Help Center.

Windows OneCare Live in the news
Just yesterday, we announced details on pricing and licensing for Windows OneCare Live when we plan to officially release it to the general public around June of this year. There will be a special discount available to beta users who sign up to become paid subscribers in April. This special offer and the beta program are currently available to US residents. If you’re curious about the details, please see the press release at :
http://www.microsoft.com/presspass/press/2006/feb06/02-07OneCarePricingPR.mspx.

You can keep up with this and other news at our blog:
http://spaces.msn.com/windowsonecare/.

OneCare for your family and friends
Please encourage your friends and family to sign up for the beta at http://www.windowsonecare.com/. Not only is it free, anyone who signs up will become eligible for that special discount in April.

Thanks for all you do.

Best regards,

The Windows OneCare Live beta team

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