09:15am GMT (04:15am EST)

Just turned my PC on and eek for some reason my domain name “darrenstraight.com” is coming up with this message:

This Account Has Been Suspended
Please contact the billing/support department as soon as possible.

I hurry up and load my Billing Page for this domain hosted at HostGator and within minutes I find the problem, it seems that my account has been suspended because I have an unpaid invoice of $179.40 for a Hosting Package (hosting another domain) I had already previously cancelled and had my money refunded for after it was auto-renewed back in January.

09:36am GMT (04:36am EST):

Time to submit a support ticket to the sales department!

10:36am GMT (05:36am EST):

Ok so only an hour has passed since I submitted the support ticked with a priority of “Critical” and it’s still early morning in the US, but I really do hope someone reads my message soon, as my visitors are really going to be wondering what’s happening soon! 🙁

12:11am GMT (07:11am EST):

Great News, my website, my blog and everything else I have hosted at HostGator, is now online, so sorry to everyone who couldn’t access it this morning, all should be fine now.

Hello,

Your account is now online. We apologize for the inconvenience.

Regards,
James McHugh
HostGator.com